Privacy Policy

TheTravelMakers Inc. is committed to protecting the privacy and security of your personal information. This Privacy Notice describes how we collect, use, and disclose personal information about you before, during, and after your interactions with us, in accordance with applicable US privacy laws. If you do not agree with this policy, you may choose to stop viewing/using our website.

Why Do We Collect Your Personal Data?

When you book flights from our website or sign up for our newsletter, we collect some personal information about you. We automatically collect information about your interactions with our website and communications with us. This information may include your name, telephone numbers, address, email addresses, and financial information such as your card details (for online transactions). We also collect device information, such as referral URL, page view statistics, browsing history, IP address, and web log information. We use cookies, unique identifiers, and other similar technologies to collect personal information about pages you view, links you click on, and other actions you may take while using our website and services. When you make a booking with us or subscribe to our newsletters, unless you opt out before confirming your booking, we may use your contact email to help you complete your booking if you are still interested. We also use your contact email to recognize you when you visit our website again, improving your experience with us. We may also contact you through WhatsApp to update you about ongoing deals from time to time.

Legal Grounds for Processing Your Personal Data

The collection and processing of your personal data are mainly based on the contractual relationship you have with us. When we send newsletters to you, use your email address for personalized contact, or send you deals over WhatsApp Messenger, it is based on our legitimate interest in providing you with our services.

How Long Do We Keep Your Data?

We will retain your personal data for as long as we have legal obligations in relation to the services we provide you. If you are subscribed to our newsletters, we will keep your email address for this purpose until you unsubscribe. If you provide us with your contact email address but do not complete your booking, we will keep your email address temporarily for up to 12 months.

Disclosure of Your Information

You agree that we have the right to share your personal information with:

• Any member of our group, including subsidiaries and the ultimate holding company.
• Selected third parties including business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you.
• Companies fulfilling your booking, including airlines and other travel providers.
• If we are under a duty to disclose or share your personal data to comply with any legal obligation or to protect the rights, property, or safety of Thetravelmakers INC, our customers, or others.

How We Use the Personal Information We Collect

We use your personal information for various business purposes and legal reasons, including:

• Fulfilling our agreement with you and managing your booking or proposed booking.
• Processing payments for your booking, handling refund requests, and for accounting or audit purposes.
• Communicating and interacting with you throughout your travel, including updates on changes to your schedule.
• Personalizing our services and making special offers based on your preferences and profile.
• Managing operations related to your journey, including ground handling, airport operations, and meal fulfillment.
• Contacting you for any of the purposes outlined above via Telephone, WhatsApp Message, Email, SMS, or Post.

Security and Safety of Data and Its Storage

We take suitable precautions to safeguard the security and privacy of your data, preventing it from being altered, corrupted, destroyed, or accessed by unauthorized parties. Thetravelmakers INC assures appropriate security measures against unlawful or unauthorized processing of personal data and against accidental loss or damage to personal data. Data will be processed lawfully with your consent for the specific purpose it is required and will not be kept longer than necessary.

Social Media & Marketing

We allow you to share pages and information from our website on social media sites, which may give us automatic access to personal information they have retained from you. By associating your account with a social media account, you agree that we can collect, use, and retain the information we receive from these sites in accordance with this privacy policy. We may also contact you for marketing purposes, including information about our services, travel deals, and promotions. You control the emails and messages you receive and can update your preferences or unsubscribe anytime via your Account/Email or following the links in our emails.

Changes to Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Your Choices About How We Use Your Personal Information

• Marketing: If you no longer wish to receive marketing communications from us, you have the option to unsubscribe via the link at the bottom of any emails you receive. You may also inform us via WhatsApp, Email, or Call if you do not wish to receive deals through our WhatsApp Campaign.
• Advertising: If you no longer want to participate in our advertising programs, you may opt out by following the directions enclosed with the advertisement. After you opt out, personalized advertising will stop, but we will still collect personal information as described in this privacy policy.

Contacting Us and Complaints

If you have any related inquiries, comments, or complaints about our privacy policy or our handling of your personal information, wish to inform us of a change or correction to your personal information, or would like a copy of the information we collect about you, kindly contact us at bookings@thetravelmakers.com or write to us at:

TheTravelMakers Inc.
15850 Caswell Ln, Reno, NV 89511, USA